I need some support, what do I do now?

We understand that from time to time you may require help with your hosting plan. With this in mind we created a large collection of questions and answers for various topics that arise with web hosting. These can be found in our FAQ section (below). If your answers can’t be found in our FAQ then please get in touch with our Support team so we can add them.

Website Care Plan subscribers can lodge a ticket through our Support Ticket system.

How can I find more information?

Due to the vast number of questions we receive, and hence answer, we have divided the questions up into categories. If you can’t find your answer here, please contact us and we will answer your question promptly.


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